Our approach

We’re proud of our personal service. Getting to know you and your business means we can provide the right advice at the right time. We take away the stress and worry of looking after your accounts so you can get on with running your business.

Helping our clients to manage the impact of COVID-19

The coronavirus pandemic is now dominating everybody’s lives and livelihoods across the world, and we are well aware of the need to minimise the impact and protect our families and communities.  

This will be an uncertain time for many business owners, but we would like to reassure all our clients and contacts that we are committed to supporting you during this period of uncertainty and helping you to build some resilience in to your business.  

We continue to work hard to track government announcements so that we can give you the necessary guidance, to ensure that any impact is kept to a minimum and that you are receiving the support you need.  

Following the advice from the UK Government to ensure both the safety of our people and business continuity for our clients, we have made some changes to the ways in which we are working. In particular:

- Our offices remain open and staffed by our senior team of all partners and managers plus our payroll department and certain other members of staff.

-  Moving meetings where possible to telephone or conferencing;

-  Where face to face meetings are required, adhering to government guidelines on social distancing, hand hygiene and restricting those meetings to those that need to be held in person.

- From Monday 30^th March we will be implementing a 4 day week (Monday – Thursday) and closing the office each Friday. Our partners will, however, remain contactable by email/mobile on that day.  

Rest assured we are working very hard to maintain the levels of client service.  Should you have any queries or concerns whatsoever during this difficult time, please contact your usual engagement partner or manager.  We wish you well during this time of uncertainty.